Writing
Thoughts on product, design and life.
Leanks is a self-hosted app that puts website analytics, short links, email-open pixels and podcast downloads behind one login. Here's what it looks like, what it does and why it might fit you.
Oct 2026
A product story is the shared explanation of what your product does, who it's for and why it matters. Here's how to write yours with your team.
Oct 2026
Why loyalty to our own tribe still shapes how we think and act, and why I've never understood how so many of us fall for it.
Nov 2016
A framework for usable products, with a clear guide on what to check when you design a new digital product.
Jul 2016
UX is a range of disciplines, from strategic planning to research and design. Here's a visual map of all of them.
Mar 2016
An infographic with the basics of Scrum, so you can learn the method and use it in your projects in five minutes.
Mar 2016
A love letter to Macromedia Fireworks, the design tool I fell for in 1999 and still miss.
May 2013
Apr 2013
Today's biggest internet companies started open, with no business model. What happens when profit starts changing the rules.
Jul 2012
A reply to the claim that user experience can't be designed. Disney Imagineers have been doing it for decades.
Mar 2012
