Creixems Studio · Product storytelling for software and AI companies

Your product is good. People still don't get it.

I help software and AI companies tell their product story clearly, from the website to the onboarding to the sales call.

Book a free story check

30 minutes. We look at your homepage or onboarding together, live.

Limited number of clients

Story Workshop: $5,000

Hi, I'm Jaime.

For over 20 years I've worked between the people who build products and the people who use them.

I've owned roadmaps for a banking app with 30M+ users and for a platform at the Inter-American Development Bank with 100M+ monthly views. I led design teams and shipped web apps. Then I spent 7 years as a product advocate at Sketch and LottieFiles, working with sales and customer success and explaining to customers why the product mattered to them.

That's where you learn which stories land. You also learn which ones get a polite nod and a "we'll think about it."

Now I do that work for companies like yours. When a project needs more hands, I bring in collaborators I trust.

Some of the 50+ companies I've worked with or advised

IDB · Sketch · LottieFiles · Santander · Audi

Book a story check

Start small. Go further if it's working.

01

Story Workshop

Two half-day sessions with you and your team, remote. We find the story your product is trying to tell, test it against what customers say, and leave with a version everyone can repeat. Most clients start here.

02

Build Projects

Once the story is clear, we put it to work where it's breaking: your website, your onboarding, or the demo your sales team runs every week. Fixed scope, fixed price.

03

Fractional Story Lead

Products change. Teams grow. The story drifts. I stay on monthly, alongside your team, to keep it consistent across product, marketing and sales, and to coach your designers or CS team along the way.

Book a story check

Where I help

One story across your whole product

The Story Workshop, the builds and the monthly work all look at your product as a whole. We check four areas, figure out what's missing, shape the fix, and I help you put it in place.

Product

Strategy, research, and what gets built and why.

Design

UX, onboarding, and how the product explains itself once someone's inside.

Branding

Brand, website, messaging, PR, and the audience you're talking to.

Business

The goals and KPIs your story needs to move.

Most people cover one or two of these. I've worked in all four, plus the sales and CS side most never see.

Book a story check

Before and after we fix your story

Right now

  • Every homepage review turns into a debate about one headline.
  • Sales tweaks the pitch deck before every big call.
  • Support answers "so what does it do?" all week.
  • New hires need a month before they can explain the product in their own words.

✓

After

  • The homepage says what the product does, and nobody reopens it every sprint.
  • Sales, CS and marketing tell the same story, each in their own voice.
  • New users see the value in onboarding before they get bored and leave.
  • Someone asks what you do, you answer in one sentence, and they get it.

Book a story check

Is this a fit?

✕

This is NOT for you if

  • You need someone to write 40 blog posts a month.
  • You want the story without talking to your customers.
  • You're looking for an agency to run your ads.

✓

This IS for you if

  • You run or lead product, marketing or design at a software or AI company.
  • Your product works, and people use it or are about to.
  • You suspect the explanation is holding you back more than the features.
  • You can get the right people together for two half-day sessions.

Book a story check

Testimonials

“

Jaime was always great to work with and made the whole process much easier, from planning the sessions to making sure everything ran smoothly on the day. […] What I appreciated most was how well Jaime worked with different people and teams to get things done.

Yaamin M.

Worked with Jaime on LottieFiles corporate workshops and events

“

He has a rare balance of strategic clarity and empathy. His feedback was always thoughtful, practical, and grounded in real-world experience […] He doesn't just teach design he helps you believe you belong in it.

Anjali Kadian

Mentored by Jaime at Spiced Academy's UX bootcamp

From my LinkedIn recommendations

Questions people ask

Is it just you?

You work with me directly, from the first call to the last. When a project needs a developer, illustrator or motion designer, I bring in people I trust, and I stay your single point of contact.

We already have an agency. Why would we need you?

Agencies are great at producing things. I help you figure out what those things should say. Plenty of clients bring me in first and then hand the agency a much clearer brief. I'm happy to talk to them directly.

How is this different from hiring a copywriter?

A copywriter writes the words for a page. I look at where the story breaks across the whole product: the website, the onboarding, the sales call, and inside the team. Sometimes the fix is copy. Often it's an onboarding step, the order of a demo, or a decision the team hasn't made yet.

What does it cost?

The Story Workshop is $5,000. Build projects start at $12,000. Fractional support starts at $5,000 a month, with a 3-month minimum. Every price is fixed before we start, and on the free call I'll tell you which option fits where you are.

Can't we just use AI for this?

AI writes a solid first draft of almost anything. What it can't do is decide what your product is for, who it's for, and why they should care. That comes from your team and your customers, and pulling it out of them is what the workshop is for. Once you have that, AI becomes much more useful.

Book a story check

Offers and prices

01 · Start here

Story Workshop

$5,000

Remote. Two half-day sessions with your founders and team.

  • Before: three or four 30-minute calls with people on your team, plus a review of your website, onboarding and sales deck
  • Story breakdown: where your story breaks between first visit, signup, activation and the sales call, and what that's likely costing you in drop-off and churn
  • The workshop: we find and sharpen the story together, and test it against what your customers say
  • What you leave with: a written product story your whole team agrees on, and a prioritized list of fixes for your website, onboarding and sales conversations, starting with the ones closest to revenue

02

Build Projects

from $12,000

Fixed scope, fixed price. Every build starts from your product story, so what gets made says one thing, everywhere.

  • Website Story Rebuild: messaging, page structure, copy and design, so your homepage tells visitors what the product does in five seconds. 4 to 6 weeks.
  • Onboarding Rework: research with real users, then new flows and screens, so new users reach the “aha” moment faster. 4 to 8 weeks.
  • Sales Story Kit: demo narrative, pitch deck and live training for your sales and CS teams. 3 to 4 weeks.

03

Fractional Story Lead

from $5,000 / month

Ongoing, alongside your team. Works best after a workshop or a build.

  • Keeping the story consistent across product, marketing and sales
  • Coaching for your designers or CS team
  • About one day a week
  • 3-month minimum

Book a story check

What happens on the free call

Thirty minutes, no prep, no sales pitch.

01

Pick a time

Grab a 30-minute slot that suits you. No forms to fill in, no deck to prepare.

02

We look at your product together

Screen shared, live. I'll show you where visitors and new users get lost, and why.

03

You walk away with quick wins

A short list of fixes you can start on right away. They're yours to keep, whether we work together or not.

Let's look at your story together.

Thirty minutes, your product on screen, no pitch deck. Worst case, you get a free outside opinion and we spend five minutes on LEGO or 90s grunge.

Book a free story check